CPTCare - Customer Access REsource

CPTCare is a password protected, secure section of the CPTnetworks.com web site. CPT Care has been customized specifically for clients to access their vital account information, 24X7X365. This value-added tool includes many time and money saving features and capabilities such as:

  • Streamlined service
  • Standardized purchasing
  • Reduced transactional costs
  • Ability to check order status and delivery of goods or inventory
  • Flexible reporting
  • Up-to-date technological information
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CPTCare.com

CPTCare.com was designed with our customers in mind to be a valuable time saving tool for automating and streamlining your vendor management process. CPT Care and its extranet productivity tools make procuring technology easier, managing your projects more efficient, and streamlining access to your project information when you need it 24/7. By utilizing a new interface, with new capabilities, CPT Care provides an extra level of convenience, customization and efficiency for our valued clients.

The features of CPTCare.com include the following:


Open Tickets Service requests can be submitted via CPTCare 24X7X365 for emergency, next day or scheduled dispatch times. This time saving feature allows you to schedule service calls, moves, adds & changes as well as project tickets anytime, from anywhere you have web access. Order Equipment Save time by ordering equipment at your convenience with the CPTCare web site. All hardware orders will be confirmed, tracked and verified with a proof of delivery email directly to the responsible parties. Order Status View your organizations current and past orders. Search by site number, order number, city & state. You have instant access to the work status of all service, project and installation orders. You can even request return merchandise authorizations (RMA). The Order Status feature provides the information you need, right when you need it. Check Inventory CPT offers inventory warehousing services for our customers. The services include the ability to view your on-hand equipment levels at anytime of the day or night. This insight allows your company to view and help control your inventory for ongoing and future needs. This will help protect your ROI by allowing you to allocate your inventory. New features New user interface is more intuitive and makes it easier to access information in real time.

Spell check and document attachment features enhance the user's capabilities.