Our proprietary portal is CPTCare.com and it was designed with you, the client, in mind. Our goal? To reduce the time and effort you spend monitoring and managing IT projects. Our clients helped us shape this portal as we've incorporated their guidance and feedback into a value-added tool that delivers easy access to vital account information—24/7/365.
Our user-friendly, password-protected online portal:
- Provides real-time information about remodeling projects, break-fix repairs, new store installation… and more
- Lets you open new service-request tickets
- Allows you to sort projects by location, address or store number
- Houses project images such as on-site photos, drawings or floor plans
- Enables you to view and track all historical data related to past projects
- Lets you order equipment and monitor the status of those orders
- Simplifies checking your inventory of equipment and IT resources
With CPTCARE.com streamlined service, you get the information you need—whenever you need it and wherever you are!